Join our team at Walker Automotive, Inc!

Shop Manager and Service Writer

We are seeking a highly organized and customer-focused individual to join our team as a Shop Manager and Service Writer at Walker Automotive, Inc in Elkton, KY. In this role, you will be responsible for overseeing the daily operations of our service department and ensuring exceptional customer service is provided to every client.

Key responsibilities include:

• Managing a team of technicians and service advisors to ensure efficient workflow and high-quality service
• Communicating with customers to understand their vehicle service needs and provide accurate estimates
• Scheduling appointments and service appointments to maximize productivity and profitability
• Ordering parts and maintaining inventory levels to support service operations
• Resolving customer complaints and issues in a professional and timely manner

Qualifications:

• Prior experience in automotive service management or service writing
• Strong communication and customer service skills
• Excellent organizational and multitasking abilities
• Knowledge of automotive systems and repair processes
• Ability to work in a fast-paced environment and handle pressure situations

If you are a team player who is passionate about delivering top-notch service to customers, we want to hear from you!

About Walker Automotive, Inc

Walker Automotive, Inc has been providing quality automotive repair and maintenance services to the Clarksville, TN community for over 20 years. Our team of experienced technicians is dedicated to keeping our customers' vehicles running smoothly and safely. We pride ourselves on our commitment to customer satisfaction and strive to exceed expectations with every service we provide.

At Walker Automotive, Inc, we believe in fostering a positive work environment where employees are encouraged to grow and develop their skills. We offer competitive pay, benefits, and opportunities for advancement within the company. Join us and be a part of a team that is passionate about providing exceptional service to our customers!