Join Our Team at Walker Automotive, Inc. in Hopkinsville, KY!

About Us:

Walker Automotive, Inc. is a family-owned and operated business that has been serving the Hopkinsville community for over 30 years. We take pride in providing top-notch automotive services and exceptional customer care. Our team is dedicated to delivering quality work and building lasting relationships with our customers.

Job Description:

At Walker Automotive, Inc., we are seeking a highly motivated and customer-focused Automotive Service Advisor to join our team. In this role, you will be responsible for assisting customers with their automotive service needs, providing recommendations for necessary repairs, and ensuring that all work is completed efficiently and accurately.

The ideal candidate will have a strong background in automotive repair and maintenance, excellent communication skills, and a passion for delivering exceptional customer service. As an Automotive Service Advisor, you will serve as the primary point of contact for customers, providing them with expert advice and guidance throughout the service process.

Key responsibilities include:

• Conducting thorough vehicle inspections and accurately diagnosing issues
• Providing customers with detailed explanations of recommended repairs and maintenance
• Estimating costs and preparing service quotes
• Scheduling appointments and coordinating service timelines
• Ordering parts and coordinating with technicians to ensure timely completion of work
• Following up with customers to ensure satisfaction and address any concerns

To succeed in this role, you must possess a strong knowledge of automotive systems and components, excellent problem-solving skills, and the ability to work well under pressure. Additionally, you should have a friendly and professional demeanor, with a commitment to delivering top-notch service to every customer.

If you are passionate about the automotive industry and enjoy helping customers with their vehicle needs, we would love to hear from you. Join our team at Walker Automotive, Inc. and become a valued member of our family-oriented business.

Experience in a similar role is preferred, but we are willing to train the right candidate who demonstrates the necessary skills and attitude to succeed in this position.

Come be a part of our team and help us continue our tradition of excellence in automotive service and customer care at Walker Automotive, Inc. in Hopkinsville, KY.